Question 1

What if my watch says I'm recovered but I feel terrible?

Accepted Answer

Your feeling decides. Carlos makes the day lighter or moves it, and asks what's going on.

Question 2

Do I need a watch for the check-in?

Accepted Answer

No. The question works on its own; a watch's sleep and HRV only add context.

Question 3

Can I keep my club's sessions?

Accepted Answer

Yes. Tell Carlos when they are and he plans the rest of the week around them.

Question 4

How many sessions a week?

Accepted Answer

As many as you usually train, never more, with at least one rest day. The first week is sized to the days you already have.

Question 5

Can I change a session after approving?

Accepted Answer

Ask Carlos. The change goes to your apps with its reason.

Question 6

What if I miss a session?

Accepted Answer

It shows as skipped and Carlos asks once whether to move it or let it go.

Question 7

When does my first week start?

Accepted Answer

The next Monday after setup.

Question 8

Do I need a watch?

Accepted Answer

No. Week 1 then includes a test or two, and every session says how hard to go, from 1 to 10.

Question 9

Do I have to log anything?

Accepted Answer

Only how hard it felt, 1 to 10. The rest comes from the session itself.

Question 10

What if I skip a session?

Accepted Answer

It shows as skipped and Carlos asks once whether to move it or let it go.

Question 11

What if I stop early?

Accepted Answer

It shows as partly done, with what you did beside what was planned, and the next days make room.

Question 12

How soon is it read?

Accepted Answer

As soon as your watch or app syncs it, usually within minutes.

Question 13

What if something hurt?

Accepted Answer

Tell Carlos. Tomás, the physio, joins and the next sessions work around it.

Question 14

I trained without my watch.

Accepted Answer

Tell Carlos what you did in the chat and he logs it.

Question 15

What is the week's question?

Accepted Answer

The one thing the week is built to find out, like an even pace on climbs or a longer long run. It's on the plan before you approve it.

Question 16

What if the answer is no?

Accepted Answer

Then next week starts from that answer: the same test again, or a smaller step.

Question 17

Can I change next week before approving?

Accepted Answer

Yes. Ask Carlos and he rewrites the part you want changed, then you approve.

Question 18

Where do the numbers come from?

Accepted Answer

From your sessions and apps. Carlos writes the words; every number is read from your data.

Question 19

When does it arrive?

Accepted Answer

Sunday evening, with a notification that opens straight on it.

Question 20

Do I need a watch?

Accepted Answer

No. Your check-ins and what you tell Carlos about your sessions are enough.

Question 21

What if I don't have a race?

Accepted Answer

Carlos plans an open season around a goal you choose, like a faster 10K or a stronger squat, and you pick a test day together.

Question 22

What if the race date changes?

Accepted Answer

Tell Carlos. He proposes the season again and you approve it on the same card.

Question 23

Can I have more than one goal race?

Accepted Answer

Yes. Each goal gets its own season. One that comes 8 weeks or more after the last goes from Recovery straight to Build.

Question 24

What's the difference between Goal, Tune-up and For fun?

Accepted Answer

A Goal gets the taper and a recovery after. A Tune-up gets 2–3 easy days before and one after. A race for fun takes the place of that week's hardest session.

Question 25

Can I change a race's level?

Accepted Answer

Yes, from its badge. Carlos reworks the phases and the weeks around it.

Question 26

Do races in your watch's calendar come in on their own?

Accepted Answer

Yes. Your main race comes in as a Goal, the secondary ones as Tune-ups, and the rest as For fun. Events in your other calendar are asked about first.

Question 27

What happens if I get hurt mid-season?

Accepted Answer

Tomás plans the way back in steps, and Carlos reshapes the season around it.

Question 28

What happens after the race?

Accepted Answer

Recovery starts, you review the race together the morning after, and what you learn carries into the next season.

Question 29

What happens to past seasons?

Accepted Answer

They stay on your Seasons tab with each race's result, and what you learned carries into the next one.

Question 30

Where do the arrival times come from?

Accepted Answer

Your climbing and descending speed in past races, stretch by stretch over the course.

Question 31

What if I don't have the course file?

Accepted Answer

Álex looks for it once. You can also upload a GPX on the race's page.

Question 32

Can I change the plan on race week?

Accepted Answer

Yes. Ask Álex, and only the part you change is rewritten.

Question 33

What if I'm pacing a friend?

Accepted Answer

Tell Álex. The plan is built around their goal.

Question 34

Can I skip the tests?

Accepted Answer

Yes, if you have a recent lab report or enough watch or workout app history. Carlos tells you which test you skip and why.

Question 35

How do I add a lab report?

Accepted Answer

In You › Files, as a PDF or a photo. Carlos reads it in the background.

Question 36

Where do I do a test?

Accepted Answer

Where it runs best: a workout on your watch, a routine in your workout app, or PULSO's guided steps when it needs a clip or a number those apps don't log.

Question 37

How often do tests come back?

Accepted Answer

When the coach who owns the test says it's worth it, usually every 6 to 8 weeks, 8 to 12 for gym strength.

Question 38

Why does my better number say Within noise?

Accepted Answer

It moved less than the test's usual noise. It may be real; the next retest tells.

Question 39

What happens after a Real drop?

Accepted Answer

The coach who owns the test asks first. A drop after a hard block or a bad night is often fatigue, not lost fitness.

Question 40

What does Uneven sides mean?

Accepted Answer

One leg scores under 90% of the other, by more than the noise. The team works on the weaker side.

Question 41

What does a test change?

Accepted Answer

Your zones, paces or loads from the next session on, and when the next test is due.

Question 42

Why not 220 minus my age?

Accepted Answer

Age formulas miss by 10 beats or more for many people. A 30-minute test measures your own threshold.

Question 43

Do I need a lab?

Accepted Answer

No. Every test runs with a watch, a gym or your living room. A lab report you already have just counts first.

Question 44

Does a worse number mean something's wrong?

Accepted Answer

No. It's information: Carlos says what it means, and it's never shown as an alarm.

Question 45

Who decides what's on my page?

Accepted Answer

Carlos picks the tabs and charts from what you track and train for. Every number is drawn from your data.

Question 46

When does a sport get its own tab?

Accepted Answer

Once you've done four sessions of it in 30 days.

Question 47

What if two devices track the same thing?

Accepted Answer

Each number comes from one device, so scales never mix. Its page shows each device on its own.

Question 48

Can I add lab results?

Accepted Answer

Yes. Upload the report and its numbers sit beside your watch's, with what each one means.

Question 49

Do I need a watch?

Accepted Answer

No. Your check-ins and the sessions you log fill Training and Recovery on their own.

Question 50

Are the coaches real people?

Accepted Answer

No. They're AI coaches. They show where every recommendation comes from and send you to a professional for anything medical.

Question 51

Can I choose who joins?

Accepted Answer

Carlos asks before adding anyone, and you can say not now. Only Tomás, or the doctor, joins without asking, when something hurts.

Question 52

Do the coaches talk to each other?

Accepted Answer

Yes. Each one reads what you told the others, so nobody asks twice, and Carlos makes the call when they disagree.

Question 53

Is the team included?

Accepted Answer

In your two free weeks, yes. After that Carlos and the whole team come with the subscription.

Question 54

Will Tomás tell me what the injury is?

Accepted Answer

No. He never diagnoses. He plans around the pain and refers you to a professional when it needs one.

Question 55

Can I keep training?

Accepted Answer

Usually, yes. What could make it worse comes out; the rest of your week stays.

Question 56

When does he send me to a doctor?

Accepted Answer

Straight away if you can’t put weight on it, it hurts at night, it swells after a fall, you feel numbness or tingling, or your calf is hot, red and swollen. And whenever your return stops moving.

Question 57

What if I’m not sure it’s serious?

Accepted Answer

Tell him anyway. He asks a few questions first, and anything on the doctor list goes to a clinician, not to coaching.

Question 58

What happens after I see a doctor?

Accepted Answer

Tell Tomás what they said. Your return starts from there, within what they cleared.

Question 59

Does Tomás join in my first week?

Accepted Answer

Yes. He’s the one coach who joins the moment something hurts, any week.

Question 60

What counts as low pain?

Accepted Answer

Under 3 of 10 during the run moves you up a step. 3 to 5 keeps you where you are. Above 5 takes you back one.

Question 61

Is this a replacement for a physio?

Accepted Answer

No. It keeps you training around the pain and tells you when to see one in person.

Question 62

How many habits at once?

Accepted Answer

Up to three you're building at a time, so none of them gets lost.

Question 63

When does the bedtime reminder arrive?

Accepted Answer

An hour before your bedtime, every night, so you can wind down.

Question 64

How does PULSO know my bedtime?

Accepted Answer

From your watch's sleep schedule, then from when you actually fall asleep, or from what you tell Carlos. What you say wins.

Everything Carlos and his team do for you

Every day7 a week

Every week1 a week

Every seasonBase to race

When you need itAny day

New accounts are paused

Everything Carlos and his team do for you

By when it happens

Every day7 a week

Every week1 a week

Every seasonBase to race

When you need itAny day

New accounts are paused